Privacy Policy
Last Updated: December 29, 2025
Trampoline LLC ("Groucho," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our Service:
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address and password.
- Profile Information: Name, age, gender, city, and zip code.
- Profile Picture: Photos you upload to your profile.
- Bio and Links: Personal descriptions and links to your websites or social profiles.
1.2 Voice Interview Data
- Real-Time Voice Processing: During your onboarding interview, your voice is processed in real-time by our AI to understand your personality, interests, and social preferences. We do not record or store your voice — it is processed live and not retained.
- AI-Generated Summary: We use artificial intelligence to create a text summary of your interview, capturing your interests, personality traits, and social preferences. Only this text summary is stored.
- Vector Representation: We generate a mathematical representation (vector) of your profile to match you with compatible club members.
1.3 Communication Data
- Chat Messages: Text and image messages you send within your Groucho club's group chat.
- Support Communications: Messages you send to our support team.
1.4 Payment Information
- Subscription Data: Information about your subscription status, billing dates, and payment history.
- Note: We do not store your credit card details. All payment processing is handled securely by Stripe, our third-party payment processor.
1.5 Device and Usage Information
- Device Information: Device type, operating system, and unique device identifiers.
- Push Notification Tokens: Tokens required to send you notifications about events, messages, and club updates.
- Usage Data: How you interact with the Service, including features used and time spent.
2. How We Use Your Information
We use the information we collect to:
- Match You with Compatible Members: Analyze your interview summary and profile to place you in a Groucho club with people who share your interests and social style.
- Provide the Service: Manage your account, process subscriptions, and facilitate club communications.
- Coordinate Events: Schedule and remind you about dinner parties and club gatherings.
- Send Notifications: Alert you about new messages, event reminders, and important updates.
- Improve the Service: Analyze usage patterns to enhance features and user experience.
- Provide Support: Respond to your inquiries and resolve issues.
- Ensure Safety: Detect and prevent fraud, abuse, or violations of our Terms of Service.
3. How We Share Your Information
3.1 With Your Club Members
Your first name, profile picture, bio, and messages are visible to other members of your Groucho club. Your email address, full name, and payment information are never shared with other members.
3.2 With Service Providers
We share information with trusted third-party service providers who assist us in operating the Service:
- OpenAI: Processes your voice interview in real-time to generate personality summaries and matching vectors. Your voice is streamed securely to OpenAI for live processing but is not recorded or stored by Groucho or OpenAI.
- Stripe: Handles all payment processing. Stripe receives your payment information directly and is subject to their own privacy policy.
- Firebase (Google): Provides our database, authentication, storage, and cloud infrastructure. Data is stored securely in Google Cloud.
- Expo: Delivers push notifications to your device.
3.3 For Legal Reasons
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service. Specifically:
- Account Data: Retained until you delete your account.
- AI Summaries and Vectors: Retained while your account is active to maintain your club placement.
- Chat Messages: Retained while your account is active and for a reasonable period after to maintain conversation history for other club members.
- Payment Records: Retained as required by financial regulations (typically 7 years).
Note: Voice data from your interview is processed in real-time and is not stored. Only the text summary generated from your interview is retained.
5. Your Rights and Choices
5.1 Access and Portability
You can request a copy of your personal data by contacting us at support@mygroucho.club.
5.2 Correction
You can update your profile information directly in the app at any time.
5.3 Deletion
You can request deletion of your account and personal data through the app's Account screen or by emailing support@mygroucho.club. Upon deletion:
- Your profile and account information will be permanently deleted.
- Your messages may be retained in anonymized form for other club members' conversation history.
- Some information may be retained as required by law.
5.4 Notification Preferences
You can manage push notification settings in the app or through your device settings.
5.5 Subscription Cancellation
You can cancel your subscription at any time through the app. You'll retain access until the end of your current billing period.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS) and at rest.
- Secure authentication through Firebase Authentication.
- Access controls limiting employee access to personal data.
- Regular security assessments and updates.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@mygroucho.club
We will respond to your inquiry within a reasonable timeframe.